Return & Refund Policy
At Indriyamishran, we strive to provide our customers with the highest quality products. If you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Refunds
- Product Condition: To be eligible for a refund, the product must be unused, in the same condition that you received it, and in its original packaging.
- Time Frame: You have 7 days from the date of delivery to return the product and request a refund. After this period, unfortunately, we cannot offer you a refund.
- Proof of Purchase: A valid proof of purchase, such as a receipt or order confirmation, is required to process a refund.
2. Non-Refundable Items
- Certain types of goods are exempt from being returned, such as perishable goods, customized products, or intimate items (like undergarments) for hygiene reasons.
3. How to Request a Refund
- Contact Us: To initiate a refund, please contact our customer service team at +918617500234 with your order number and reason for the return or you can login to your account and raise a return request.
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Refund Process
- Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 working days.
- Partial Refunds: In some cases, only partial refunds may be granted (e.g., if the product is not in its original condition, is damaged, or has missing parts).
5. Late or Missing Refunds
- Processing Time: If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted.
- Contact Us: If you’ve done all of this and still have not received your refund, please contact us.
6. Sale Items
- Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
7. Changes to This Refund Policy
- We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.